Effective Date: 02/09/2025
At Be You, we’re committed to delivering your jewelry with care and promptness. Here’s everything you need to know:
1. Order Processing & Dispatch
- After placing your order, you’ll receive a confirmation email.
- Orders are processed and dispatched within 10-12 working days of placement.
- Once your order ships, you’ll receive an email with tracking details to monitor the delivery.
2. Shipping Fees
- A flat shipping fee of ₹60 applies to all orders below ₹599.
- Free shipping is available for:
- Orders ₹599 or above
- Orders placed using eligible special discounts or offers
- Please note: shipping charges are non-refundable under any circumstances.
3. Estimated Delivery Timeline
- Once dispatched, deliveries typically take 4–6 working days, depending on location.
- This may vary based on regional logistics and courier efficiency.
4. Handling & Courier Partners
- Your order is handled with care and shipped via reliable courier services.
- We ensure products arrive in pristine condition; if your parcel looks tampered with or you have concerns, please notify us immediately.
5. Monitoring Your Order
- Track your shipment using the tracking link shared in your dispatch email.
- For any questions regarding delivery status, reach out to our support team at support@beyoujewel.com .
6. Additional Notes
- Delivery times are based on working days and may exclude weekends and public holidays.
- Unexpected delays may occur due to weather, strikes, or courier issues; these are beyond our control.
- Should there be a disruption, we’ll keep you informed and do our best to still deliver on time.